Need to ask MajesticPet?Can I purchase replacement parts?

Yes, replacements parts are available for purchase. You can find a replacement parts list under each items product description.

Need to ask MajesticPet?Can I purchase replacement covers?

Yes, replacements covers are available for purchase. You can find a replacement parts list for pet beds under each items product description.

Need to ask MajesticPet?What is the return policy?

You may return any unused product in the original packaging within 30 days of purchase for a full refund. The customer is responsible for shipping charges both to the recipient and returned to the Majestic Pet Products warehouse.

Need to ask MajesticPet?What is the correct crate size for my pet?

You can find the correct crate size for your pet here.

Need to ask MajesticPet?How do I wash my pet bed?
To wash product with a removable cover: Wash slipcover on gentle cycle in cold water with a mild detergent and air dry. Keep slipcover zipped up while washing. Hang Dry. Machine dry is not recommended. DO NOT WASH INSERT.
To wash product without a removable cover: Wash entire bed on gentle cycle in cold water with a mild detergent and air dy. Hang or Air Dry. Machine drying is not recommended.

Need to ask MajesticPet?I am missing instructions. Where can I get instructions for my cat tree?

You can find cat tree instructions under each cat trees product description.

Need to ask MajesticPet?What is the warranty for my pet bed?
We offer a 60 day warranty against manufacturers defect. If you receive a defective product, we will replace the item or refund your money within 60 days of the purchase date.

Need to ask MajesticPet?What is the warranty for my cat tree?
We offer a 60 day warranty against manufacturers defect. If you receive a defective product, we will replace the item or refund your money within 60 days of the purchase date.

Need to ask MajesticPet?Can I sell your products?
Yes. Please leave us a message, we will get back to you ASAP : CLICK HERE

Need to ask MajesticPet?When will my order ship?
We normally process and ship orders within 24 hours of the purchase date.


Majestic Pet Team
(800) 692-2199
customerservice@majesticpet.com


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